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TECHNICAL SUPPORT

DO YOU HAVE A TECHNICAL PROBLEM OR NEED A PART FOR YOUR ACHILLI MACHINE?

Please fill out the contact form below with details on the issue, and we will promptly send you our feedback.

Our team of technicians is dedicated to helping you get your machine up and running again. We have extensive experience and are at your disposal for any technical requirements you may have. Our knowledgeable technical experts can guide you through the process of selecting the most suitable machine model for your specific needs, as well as assist you with any possible technical issues you may encounter after your purchase.

In most cases, we can track down and supply parts for Achilli machines that have been in use for decades. Thanks to our genuine production, which is entirely made in Italy, parts are normally always available in stock for swift delivery. The most commonly ordered items are also stocked in our US facility located in Charlotte, NC, so in most cases, customers can receive parts overnight, thus eliminating or considerably reducing downtime.

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    *You can find the serial number on the metal plate stacked onto the machine.
    For a faster service, if you require a part, please indicate the item code looking at the exploded views in the user's manual.